JN31162022: GRASP™ - The Complete Problem Solving and Innovation Toolkit
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GRASP™ - The Complete Problem Solving and Innovation Toolkit

 

Learn how to combine three of the most powerful problem solving and innovation tools – Design Thinking, Behavourial Insights and Lean – into a single fuss-free framework called GRASP™ which practitioners will find user-friendly and handy for tackling workplace issues. With GRASP™, officers won't have to remember so many methodologies and need just a single platform to address a wide range of issues in the operational, service, HR, logistical, financial and administrative domains. GRASP™ also teaches officers when to incorporate other tools such as Agile, Fishbone Diagram, Data Analytics, Personality Profiling, etc into the framework for a more complete solutioning approach.

Participants will be awarded the GRASP™ Professional Certificate for Design Thinking, Behavioural Insights and Lean Principles.

Participants will acquire essential skills to:

  • Conduct ethnography, process and product research
  • Analyse research findings and identify pain and gain points
  • Define jobs to be done and root causes behind every problem and issue
  • Generate creative ideas which are practical and effective
  • Create mock ups to test and refine solutions for trial and implementation

 


 

About Mr Joel Ng

Joel Ng PhotoJoel has more than 13 years of experience as an innovator and problem-solving practitioner. He is trained in Design Thinking, Service Design, Change Management and Behavioural Insights. He applies his knowledge to help organisations deliver higher quality services to their clients; diagnose and solve systemic issues creatively to enhance operations; and surge ahead of the competition through opening blue ocean markets. Joel is the Inventor and Master Trainer for the proprietary GRASP™ methodology that combines Design Thinking with Behavioural Insights and Lean Processing principles into a holistic problem-solving and innovation toolkit.

 


 

Registration Details

 

Course Code: JN31162022

Topic: GRASP™ - The Complete Problem Solving and Innovation Toolkit

Presenter: Mr Joel Ng

Date: 31 May - 1 June 2022

Time: 9.00 am to 5.00 pm Singapore time GMT+8

Mode of Delivery: via Zoom

Closing Date: 8 April 2022 Friday

 

Click Here to Register

 

Workshop Fee:

S$200.00 per participant. If 2 or more participants from the same school/organization attend the same workshop, the discounted fee will be S$180.00 per participant for that particular workshop. Fees are subject to GST.

Other Information:

Registration is on a first-come-first-serve basis. No refunds will be made for cancellations or in the case of absentees. The Academy accepts replacements for registered participants who are unable to attend for whatever reasons.

School/Cluster-Based Workshop Registration

Please contact Joseph Loy by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or tel: 6363 0330 on the cost of conducting the workshop.